A collection of ideas from participants in our pre-conference seminar on Community Management at Vircomm '99. Attendees were asked to share one idea for building trust in online communities -- the results are posted here.
A discussion of two methods for supporting increased presence among online community members: Member profiles and avatars. First presented at Vircomm '99.
What metrics and methods should you use when conducting research in your communities? Richard Adler outlines one possible approach in this presentation, first given at Vircomm '99.